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Resources & Advice

Our handy resources are packed full of relevant advice to help empower you, our community of pet parents, to care for your exotic animal in the best way possible.

Tortoise Hibernation: 5 Key Things You Need to Know!

What is hibernation? Does your tortoise need it? What are the risks and when should you do it? For how long? Find out in this article!
A close up of a tortoise closed inside its carapace

Tortoise Hibernation: 5 Key Things You Need to Know!

FAQ'S

From wherever you are, you can consult with a qualified, UK-registered veterinary surgeon with experience and expertise in exotic animals and their care. This can take place over the phone or video call, removing the stress of transporting your pet to a physical appointment unnecessary. No question, concern or query regarding your pet’s health, behaviour, diet, husbandry, disease prevention, or care is too small. Let us help you support your exotic pet.

If you are unsure whether your exotic pet needs a physical vet appointment, or if your nearest exotic vet expert is located far from you, Exotics Care Online is the perfect first step. We can save you from a wasted physical appointment expense, and provide you with thorough, over-the-phone or video call support. Googling your pet’s symptoms or needs isn’t always accurate. Our exotic vet experts can provide your peace of mind and assurance regarding your pet’s health, care and condition.
Sign up for an account with Exotics Care Online. Then, book an appointment at your earliest convenience. Once booked, you’ll be sent your appointment details with the meeting link via email. During your consultation, you’ll speak with an RCVS UK-registered vet with expert knowledge in exotic animals. This will take place over audio or video call. After your appointment is complete, you’ll receive a thorough report journal. This will detail your pet’s information, what was discussed during your appointment, and any advisory next steps.
If you want to have a video call, you will need a smartphone or computer with an internet connection and camera/webcam. If you only want an audio call, you will need a landline telephone or mobile phone.

A Royal College of Veterinary Surgeons (RCVS), UK-registered vet with experience and expertise in exotic animals.

Each appointment lasts up to 20 minutes.
TBC
Unfortunately, this is not permissible within the UK. All animal prescriptions can only be written and amended by your practice veterinarian surgeon. If we think your pet needs a physical veterinary appointment, we will let you know during your appointment.

ECO is unable to provide referrals. If your pet needs to see a specialist, your usual veterinary practice will need to arrange this. However, if your pet does require physical medical attention, we can help you find your closest practice for exotic animals.